249 Reviews Found
Confirmed Service Customer
Everyone at this location is friendly and wanting to help
Jacquelin B.
CEDAR GROVE
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again for the great review!
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Confirmed Service Customer
I always have a good experience. They even brought me home and picked me up because I didn't have a ride.
Jason W.
NORTH ARLINGTON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
always good service and treat you as family
Mario S.
RUTHERFORD
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Matt is so easy to work with and Carlos is super friendly !!
Dana K.
NUTLEY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Michael V. was amazing I would recommend him and the Franks team to anyone!
Dirhen P.
JAMAICA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Excellent service. Michael was very kind & professional!
Leonard A.
NORTH ARLINGTON
Business Response
Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
This is my second vehicle through Franks GMC. I like to thank Michael Ventola my salesman who made my transition into another vehicle very easy. Also when entering the showroom the receptionist was very polite.
Michael W.
LITTLE FERRY
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Mark and the team at Franks make purchasing a new vehicle super easy. They are knowledgeable about the vehicles and always give great pricing.
John C.
PARAMUS
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
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Business Response
Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
I’ve leased several vehicles from Franks over the years and there is a reason I come back, the customer service is perfection. From service to sales everyone is great to work with, helpful and honest. Sam and Michael did their magic to get me just what I wanted! Happy customer.
Jessyca S.
MONTCLAIR
Business Response
Hi, thank you so much for your high rating. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Went in for an oil change and 30 k mile check. Everything went very well!
Diane C.
SADDLE BROOK
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Michael Ventola was amazing. He was kind and fair and made the whole process very easy.
Laura R.
WOODLAND PARK
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Only reason didn’t get a 10 is I dropped car off night before for just an oil change, I had a 8am appointment. And it Wasent ready to 5pm when I asked for it to be ready right away that’s why I made an appointment early
Elaine R.
HASBROUCK HEIGHTS
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
As always, everyone at Frank's Truck these past 30+ years, has been the absolute defination of outstanding service in every way possible. From you all - owners, parts, service, sales, front line phone staff - we will forever be glad we are your customers. This recent visit, arranged with Matt who was, as always, a pleasure to speak with, went as scheduled by an exlempary service department staff. Anthony reached out to Joey on an early Saturday evening while we were waiting for AAA assistance for our Yukon & he called him back so quickly!! You have all be there for us, no matter the day or time we reached out. Thanks, too, as ever, both Frank & Roseanne for all the years we've had the pleasure of so many trucks and superior service from you both and your wonderful company. Fond regards and thanks again to your all - Faye and Anthony Cappaze
Faye C.
SHORT HILLS
Business Response
Faye Cappaze, thanks again for taking the time to leave us this information about your recent visit. Thank you, and have a fantastic day!
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Confirmed Sales Customer
Nelson was very helpful and made things go smooth as my rep while getting my 2024 terrain.
Aaron K.
N ARLINGTON
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!