253 Reviews Found
Confirmed Service Customer
Little bit expensive but this is worth it only this deal dealership GMC Frank I’m going already between 5 to 10 years anything happening with my vehicles this guys doing very good job
Merik K.
BROOKLYN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Service Customer
It's always a pleasure having your vehicle serviced at Frank's GMC, they are very accommodating.
Frank R.
NUTLEY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Frank's GMC did a great job following up with me to ensure my parts were ordered, installed and ready to go. They also delivered my truck right to my home after the service was complete. Fantastic organization— highly recommended.
Joseph A.
LITTLE FERRY
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
Was this review helpful?
Confirmed Sales Customer
Easiest car buying/leasing experience. Sales people are very helpful with no pressure.
Michael B.
RUTHERFORD
Business Response
Hi there, thank you so much for your positive comments about Frank's GMC! Thank you again for leaving us this response!
Was this review helpful?
Confirmed Service Customer
I was welcomed by Matt and he explained what I was going to get with the service visit. All went well.
Thomas C.
BLOOMFIELD
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Frank's GMC. Thank you again for the great review!
Was this review helpful?
Confirmed Service Customer
The best! Professional, efficient and reliable. I was treated like family.
Gerald R.
CLIFTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Family business with knowledgeable salesman. Did a deal that worked for me. No pressure or BS. Would highly recommend Franks GMC !!!!!
John B.
UPPER SADDLE RIVER
Business Response
Hi there, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!
Was this review helpful?
Confirmed Service Customer
Everyone at Franks GMC is professional and efficient
Basil A.
NEWARK
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Frank's GMC
Was this review helpful?
Confirmed Service Customer
So friendly, quick and efficient. Communicated with me the whole way through. A pleasure to deal with!
Janine E.
NUTLEY
Business Response
Janine Esteves, thanks again for taking the time to leave us this information about your recent visit. Thanks again for the recommendation, and have an amazing day!
Was this review helpful?
Confirmed Service Customer
Mike and his team made our shopping experience and financing options seamless. Mike went above and beyond to get the right truck for us and was very transparent about pricing and options.
Zilkamarie E.
RUTHERFORD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Hi, thanks for taking the time to leave a review.
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Have a great day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Was this review helpful?
Confirmed Service Customer
Personnel were great. Disappointed that my right headlight/turn signal has malfunctioned and doesn’t work due to moisture in it. An expensive repair.. that to me is a defective product. This is not a reflection on the people who work there.
Kenneth K.
BOGOTA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Was this review helpful?
Confirmed Service Customer
Matt said Frank, it’s an hour for your truck. It absolutely was☝️
Frank B.
SOUTH PLAINFIELD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
Was this review helpful?
Confirmed Service Customer
Matt and team always extremely helpfull, responsive and efficient.
Peter O.
NUTLEY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC!
Was this review helpful?
Confirmed Service Customer
Matt provided a smooth repair from beginning to end
Bruce K.
KEARNY
Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! All Star Customer Care reviews@allstarautomotive.com
Was this review helpful?
Confirmed Service Customer
The attention to detail is terrific. the customer service (communication, helpfulness, caring) is not found anywhere else.
Michael H.
ALLENDALE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! Thank you again for choosing Frank's GMC and we hope to see you again.