222 Reviews Found
Confirmed Service Customer
The salesman Gene took me to breakfast while I waited for my truck to be serviced!!!! That’s what I call GREAT customer service . I have recommended 2 people looking for trucks to go see Gene!! Thank you
Gregory G.
DUMONT
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
This is the 8th vehicle I have purchased from Franks either for myself or my children. I have also assisted a few other people in making purchases over the last year. Each of these were completed with no problems and a very professional staff. Everyone who has purchased a vehicle here has been very satisfied.
Carmine N.
LYNDHURST
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Frank's GMC sales team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Glad you had a great experience!
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Confirmed Service Customer
Starting with my phone call to make an appointment and ending with maintenance done on my vehicle,Robert was pleasant and professional.All done in a timely fashion.
Sharon S.
JERSEY CITY
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Sales Customer
Mark Hanley was great to work with and helped make my decision easy.
Christopher L.
NORTH ARLINGTON
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Business Response
Thomas, thanks for the great feedback!
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Confirmed Service Customer
Always stress-free, convenient and fair prices.
Mitchell C.
CEDAR GROVE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
My experience was excellent. I brought my SUV in for routine service and it was done promptly. When I returned to pick up my vehicle, the work that was done was explained to me by Matt Dawson, the Service Advisor, which I greatly appreciated.
Anna N.
LYNDHURST
Business Response
Anna, we sincerely appreciate your feedback. Each employee is a valued member of the Frank's GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Sales Customer
Yul was very helpful and proactive to make it a seamless transaction and considerate of our time
Brenda C.
RUTHERFORD
Business Response
It is great to hear that our staff at Frank's GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Service Customer
Excellent service! Fair, friendly, convenient. All four vehicles in our family are from Frank’s GMC!!
Kathryn K.
NUTLEY
Business Response
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Frank's GMC, we value our customers and we look forward to seeing you on your next visit.
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Confirmed Service Customer
Staff is always wonderful and accommodating. I always recommend Franks!
Dana M.
RUTHERFORD
Business Response
Dana, thank you for taking the time to write about your experience at our dealership. All of us at Frank's GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
AS USUAL, EVERYONE WAS HELPFUL, COOPERATIVE & PROFESSIONAL
Chris K.
LINCROFT
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Business Response
We appreciate the kind words! We look forward to your next visit! Take care!
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Confirmed Service Customer
BEEN BUYING GMC'S FOR 40 YEARS. THIS DEALERSHIP IS THE MOST PROFESSIONAL, KNOWLEDGEABLE AND ACCOMMODATING ONE I HAVE EVER DEALT WITH.
Marvin W.
JERSEY CITY
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Glad you had a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great personal care. We could not be happier. All staff make you feel at home and like old friends.
John K.
NUTLEY
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Check in was amazing and service was fast and great. I'll only bring my truck here:)
Ana I.
LYNDHURST
Business Response
Ana, we sincerely appreciate your feedback. Each employee is a valued member of the Frank's GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Was this review helpful?
Business Response
Thanks for the great feedback! We look forward to your next visit! Take care!