243 Reviews Found
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Excellent experience and everything was explained perfectly.
Joseph B.
WALLINGTON
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
addressed the issue immediately, fixed and off I went, simple!
Richard D.
EMERSON
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Business Response
Yul, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Frank's GMC. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Sales Customer
they were friendly, fast, Professional, and informative.
Kenneth K.
WALLINGTON
Business Response
Hi Kenneth, we are so happy to read such a great review about Frank's GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They were very helpful setting up a loaner, which was a nice Acadia and not some clunker, and they got the work done way faster than I expected. My Terrain is running well now!
James S.
BLOOMFIELD
Business Response
James, we appreciate your kind words. The entire team at Frank's GMC thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
José Briones was very helpful, thanks for all the help he gave me
Felix T.
NORTH BERGEN
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Confirmed Sales Customer
Everyone was very helpful and kind. We appreciate the family oriented atmosphere! Love my new car!
Michelle C.
TOTOWA
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
I only went in to pick up my license plates and registration and to pay for some accessories that had been purchased previously.
Mary B.
CLIFTON
Business Response
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
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Business Response
Conrado, we sincerely appreciate your feedback. Each employee is a valued member of the Frank's GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Excellent customer service. They were helpful, pleasant, and accommodating.
Joyce M.
KEARNY
Business Response
Joyce, glad we could help you out!
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Business Response
Hello Elise, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Always a pleasure to buy a vehicle at Franks GMC.
David S.
GARFIELD
Business Response
David, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service team did exactly what I went in for but also took extra steps to assure my wife that her car is in very good condition. This review and curious service has us both commenting about how great the service team at Frank's GMC. I believe we have found a great source to take care of our vehicle. We will be back, to coin a phrase.
George M.
NORTH ARLINGTON
Business Response
George, thanks for the great feedback!
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Business Response
Michael, thank you very much!
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Confirmed Service Customer
My battery died first thing in the morning and I called Robert as soon as they opened. I jumped started my car, got it there and had a new battery installed in under an hour! Great service! Thanks!
Charles P.
CLIFTON
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Business Response
Thanks for the great feedback!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Frankie the driver was great. Robert and the service were great too.
Maria O.
NUTLEY
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.