393 Reviews Found
Confirmed Service Customer
The Salesman Mark and all the other great people made my purchase of my vehicle fun and easy. Great vehicle at a fair price
Arthur J.
HASBROUCK HEIGHTS
Business Response
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you.
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Confirmed Service Customer
All went well. Thanks for the transportation.
Peter G.
LYNDHURST
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank'S GMC!
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
I only had to deal with one person, that being Khaled Maark, for everything. No back and forth with the manager or even the finance guy. No hard sales tactics were employed. Khaled was patience and professional and was willing to give a little to make the deal. By the way, I had four test drives with different vehicles. Khaled never questioned my indecision in choosing a vehicle. He certainly earned that sale. Thanks Khaled.
Stephen S.
NUTLEY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Service is always fast and easy you���re kept well-informed of any issue���s. Ian very pleased with this dealership
Edward W.
LYNDHURST
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank'S GMC. Thank you again for leaving us this response!
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Confirmed Sales Customer
My experience was the best experience ever. The people working there are very professional, knowledgeable and friendly. I already told about 10 people about this dealership.
Kristen L.
HASBROUCK HEIGHTS
Business Response
Hi, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Matt D. in service is excellent. Always goes out of his way to make that the service is top notch.
Michael T.
HASBROUCK HEIGHTS
Business Response
We appreciate your positive review about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at Frank's GMC. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Frank'S GMC
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Confirmed Sales Customer
Mark Giunta was a pleasure to deal with, very professional. Searched for what we were looking for. best of all is we were never pressured into purchasing. WE LOVE OUR NEW TRUCK!
Daniel D.
NORTH ARLINGTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Everything was very smooth, The waiting time was exactly what they said. Thanks to the team!!!!!! Regards MARIA CARDONA
Maria C.
KEARNY
Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Confirmed Service Customer
One of my problems with my 2019 GMC was a knocking in the front end,they had my truck for 2 weeks and I still have the front end knocking..
Daniel M.
STATEN ISLAND
Business Response
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.
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Confirmed Sales Customer
Great experience! It was easy and smooth and wonderful people to work with when leasing a new car
Tracy S.
LYNDHURST
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you again for leaving us this response!
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Confirmed Service Customer
Service was top notch. They were in constant contact with updates
Peter N.
NUTLEY
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you!
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Confirmed Sales Customer
Jean Guzman was a pleasure to work with. He was always one step ahead and made this experience memorable!!
Michelle C.
STATEN ISLAND
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
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Confirmed Sales Customer
The sales team was very nice. Khalid was a pleasure to work with and made sure he went over the whole truck with me. All and all it was a good experience.
Sheri S.
RUTHERFORD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you, we are happy to help!
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Confirmed Sales Customer
This was our first new lease purchase in 12 years & of course we were very apprehensive at first. But after arriving at Frank's GMC & working with Mark Gianta, the process was flawless!! We were so happy Frank's advertised our truck in the newspaper which brought us down to Frank's. We were on our way to another dealership in South Jersey the same week. Thanks again for the courtesies on our purchase.
Maryellen T.
WYCKOFF
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank'S GMC and we hope to see you again soon!