320 Reviews Found
Business Response
Glad we could help you out!
Was this review helpful?
Business Response
It is great to hear that our staff at Frank's GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Was this review helpful?
Confirmed Service Customer
My service light came on Monday . I called on Tuesday & spoke to Mark ( my sales advisor ) around 10:30 am . My truck was picked up from work , serviced & brought back to my work place by 2:30 pm . I call that exceptional service . Happy to have bought my truck from Frank’s GMC .
Viraj B.
SECAUCUS
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Mr. Yul Levi was outstanding , his customer service on point , great knowledge about gmc and trucks... sales department should be happy to have a guy like him mr Levi working for them ... also Mitch was great as well. Thank you !
Anleydis T.
LODI
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
The dealership service people are great, just not crazy about my car.
Francesco C.
LITTLE FERRY
Business Response
Francesco - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Business Response
Sergio, our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
Was this review helpful?
Confirmed Service Customer
The most important thing is that they try to do there best......
Jasan T.
NEWARK
Business Response
Jasan, thank you for your feedback. We value our customers and their loyalty is very important to us. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, Frank's GMC
Was this review helpful?
Confirmed Service Customer
Everyone was very kind and helpful. Jean did a phenomenal job of listening to my needs and finding me the best car possible within my budget. I would highly recommend a friend to GMC
Scott H.
BELLEVILLE
Business Response
It is great to hear that our staff at Frank's GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Was this review helpful?
Was this review helpful?
Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
It was easy to get an appointment and when I dropped the car off they said it would take about an hour to an hour and a half and my car was ready in one hour. They also offered to lend me a car or they would even drive me home. I was very impressed with their service.
Jesus S.
NORTH ARLINGTON
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Was this review helpful?
Confirmed Sales Customer
Very professional. Fair pricing and knowledgeable about product. Friendly atmosphere
Frank W.
WESTWOOD
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
Was this review helpful?
Confirmed Service Customer
Frank and Mark went out of their way to make it a very pleasant experience. There was no game playing, just straight forward and professional salesmanship. I would definitely recommend this dealership.
Lisa N.
CEDAR GROVE
Business Response
Lisa- thank you for sharing this incredible feedback with us about your service visit. Thanks again!
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Confirmed Service Customer
My service advisor Matt is always ready to help; with this service visit being an emergency, while there was no loaner I was offered a ride to work. I did not need it and my car was ready in a few hours.
Gerard P.
LYNDHURST
Was this review helpful?
Confirmed Sales Customer
Yule is an excellent salesman. Very knowledgeable, patient, and friendly. I asked him to keep me posted if the dealer gets a car I'm interested in, and was not pushy at all. Very professional.
Daniel E.
NORTH ARLINGTON
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Confirmed Service Customer
Routine svc including oil change,filter,tire rotation,multi-point check. No issues,went quickly,car is "good to go".
Edward S.
BELLEVILLE
