329 Reviews Found
Confirmed Service Customer
They took my vehicle right in and fixed my mirror at no charge to me. Great customer service. I will not go anywhere else for my vehicles and service.
Ellen R.
LYNDHURST
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank's GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Thank you very much!
Was this review helpful?
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Was this review helpful?
Confirmed Service Customer
Dropped it off last week, they detailed, fixed a dent from a shopping cart & oil change. Great experience, Tony was excellent. Please thank Nelson for the detail. It’s like brand new!! My kids aren’t too kind to the back seat. great customer service
Kelly O.
SECAUCUS
Business Response
Hi, we are so happy to read such a great review about Frank's GMC!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Always a pleasure when having the cars serviced or just shopping around. . vehicle was ready when promised o both occasions. A warm and welcoming place..
Charles H.
NEW MILFORD
Business Response
Thank you very much.
Was this review helpful?
Confirmed Sales Customer
Jean was a great salesman, he made us feel at home,
Carmela R.
WEST NEW YORK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
Was this review helpful?
Business Response
Glad you had a great experience!
Was this review helpful?
Business Response
Thanks for the great feedback!
Was this review helpful?
Business Response
Glad you had a great experience!
Was this review helpful?
Confirmed Service Customer
Excellent service all the way around.... Thank you!
Richard P.
LYNDHURST
Business Response
Richard, thank you for taking the time to write about your experience at our dealership. All of us at Frank's GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Was this review helpful?
Confirmed Service Customer
Franks dealership is like no other in accommodating customers and making both service and buying cars pleasurable
Meredith S.
CLIFTON
Business Response
Thanks for the great feedback!
Was this review helpful?
Business Response
Laura, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
Was this review helpful?
Confirmed Sales Customer
From knowledgeable sales people, to the friendly atmosphere, to the willingness to help find the perfect car, Frank's was the best! This is the second time we have leased a car from Frank's and I am very happy with every aspect of the transaction. I like that everything is transparent... no number scratched on a piece of paper, they present you with REAL numbers, showing every discount available and what the price of the vehicle is. No playing games... just straight forward good salesmanship. Best experiences I've had with obtaining a car have been at Frank's!!
Jeanne B.
TOTOWA
Business Response
Jeanne, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Was this review helpful?
Confirmed Service Customer
Matt in service is great! So helpful and pleasant.
Charles P.
CLIFTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
Was this review helpful?
Confirmed Service Customer
Always polite to the customers. Work always completed in a timely fashion.
Janice C.
LYNDHURST
Business Response
Janice, Thank you for your kind review! As always, we appreciate your business! Best, Frank Frank M. Pezzolla Presidedt/General Manager
Was this review helpful?
Business Response
Michael, Thank you for your awesome review! Thank you, too, for taking time to tell others about your experience at Frank's. We appreciate it! All the best, Frank Frank M. Pezzolla President/General Manager
Was this review helpful?
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
Was this review helpful?
Confirmed Service Customer
Franks GMC addressed all the issues, great dealership and great job . Very satisfied, thanks Frank
Enrico P.
HASBROUCK HEIGHTS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
Was this review helpful?
Confirmed Sales Customer
This is my fourth vehicle from Franks GMC, they ‘now how to do it right. Always attentive, no pressure to make a deal, very honest and trust worthy experience.
Matthew Z.
RUTHERFORD
Business Response
Matt, Thank you SO much for your kind review! Thank you, too for your loyalty, we appreciate you coming back year after year. All the best to you and your family. Sincerely, Frank Frank M. Pezzolla President/General Manager