217 Reviews Found
Confirmed Sales Customer
My experience at the dealership was prompt and very professional. My request for an appointment and a test drive was answered almost immediately and there were no issues when i arrived. The salesperson on the floor assisting me was very knowledgeable of the vehicle and answered all of my questions completely. After the test drive i decided to continue on with the purchase. The sales Person his name was Khaled, he made everything very easy and was very transparent with the paperwork. This was the fastest car buying experience i had ever had ( 1.5 hrs) Also Khaled was able to work my trade in for the new vehicle and offer me more than the competition. Since i left my trade in at the dealer, the Staff brought me home and picked me up the next day to collect the remaining paperwork and the new Vehicle. Amazing service from Franks GMC. I will be coming back to this dealership to purchase and service my vehicle
Jorge S.
LYNDHURST
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank's GMC. Thank you again for choosing Frank's GMC and we hope to see you again.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
My experience with Frank's is and has always been excellent.
Pamela R.
LITTLE FERRY
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
this is apx.the 10th or 12th vehicle i have bought at Frank's.it's like being part of the family after purchase just one! everyday is a great day at Frank's!
John M.
FAR HILLS
Business Response
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone friendly and service was great, Thank you.
James L.
NUTLEY
Business Response
We're glad to hear you found our staff friendly and provided good service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
This is my second purchase from Franks GMC , Mark Hanley is an exceptional sales rep and an asset to Franks team. He is very knowledgable , patient and takes the time to make sure you are completly satisfied ! I would highly recommed Mark and Franks GMC !
Sean C.
STATEN ISLAND
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Everyone at this location is friendly and wanting to help
Jacquelin B.
CEDAR GROVE
Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again for the great review!
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Confirmed Service Customer
I always have a good experience. They even brought me home and picked me up because I didn't have a ride.
Jason W.
NORTH ARLINGTON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
always good service and treat you as family
Mario S.
RUTHERFORD
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Matt is so easy to work with and Carlos is super friendly !!
Dana K.
NUTLEY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Michael V. was amazing I would recommend him and the Franks team to anyone!
Dirhen P.
JAMAICA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Excellent service. Michael was very kind & professional!
Leonard A.
NORTH ARLINGTON
Business Response
Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
This is my second vehicle through Franks GMC. I like to thank Michael Ventola my salesman who made my transition into another vehicle very easy. Also when entering the showroom the receptionist was very polite.
Michael W.
LITTLE FERRY
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Mark and the team at Franks make purchasing a new vehicle super easy. They are knowledgeable about the vehicles and always give great pricing.
John C.
PARAMUS
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!