192 Reviews Found
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
As always, easy to deal with the service staff, fast turnaround, courteous, knowledgeable!
Lisa N.
CEDAR GROVE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Quick Clean and efficient. Well organized and exceeded my expectations.
Salvatore Z.
SADDLE BROOK
Business Response
Hi, we are so pleased you enjoyed your visit to Frank's GMC! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Service Customer
Was able to wait for the service was done in n hour
Alan H.
RUTHERFORD
Business Response
Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
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Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Great customer service car was repaired within reasonable time.
Jasmine C.
KEARNY
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service at Frank's is always great. The reason for 4 out of 5 stars is due to a GM problem with the charging tray. It doesn't work and GM does not have a fix for the issue at this time. That is not Frank's problem but is unsatisfactory from a customer perspective.
Ralph M.
HOBOKEN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
As always they were professional honest and a pleasure to work with
Louis C.
RUTHERFORD
Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I've always had a pleasant experience at Frank's Service Dept. Matt is the best.
Pamela R.
LITTLE FERRY
Business Response
Pamela, thanks again for taking the time to leave us this information about your recent visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Excellent experience from start to finish. My service advisor Mr. Dawson took care of my vehicle and kept me updated. Repairs were quick and even had the pleasure of a loaner car while waiting for my vehicle to be finished. Thanks again I truly appreciate all the hard work.
Carlo M.
LYNDHURST
Business Response
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Sales Customer
Khaled was great to work with. He knew everything about the truck. He was very informative and was very professional. He could serve as a model for other people in sales. Would definitely recommend him to friends and family interested in buying a GMC.
Frank F.
MANHASSET
Business Response
Wow! Your recommendation means so much to us and we're so happy to have earned it. Reviews like this give us motivation. Thank you for leaving us this response! Have a nice day!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Everyone at Frank's GMC made my 2024 GMC Sierra purchase a great experience! They catered to my every need from selecting the right truck and the options that I wanted, working to meet my budget, and thoroughly explaining and showing me how to get the most of my purchase. The communication was phenomenal from start to finish and even after the purchase! I would recommend this dealership to anyone who is looking to buy a GMC!
Marc S.
WYCKOFF
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!
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Confirmed Service Customer
Oil change, 4 tires rotation and fill fluids went smoothly
Bruce K.
KEARNY
Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! Thank you again for the great review!
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Confirmed Service Customer
Staff is very attentive and friendly. Service was quick, from the minute you enter, they zoom in, get your name, vehicle info and get you out the door. Speedy turn around. Youre not a number like Motor Vehicles, you are a real Customer, and they appreciate your business!
Manuel B.
LITTLE FALLS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
EVERYONE IS A MODEL OF EFFICENTIENTCY YOU DO LIVE UP TO YOUR MOTTO BEING TREATED LIKE FAMILY
Joseph A.
LYNDHURST
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to our team! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!