252 Reviews Found
Confirmed Sales Customer
Khaled Mark and the Frank’s GMC team are a phenomenal group of professionals who made the experience a 5-star experience from start to finish. This is my family’s 5th vehicle transaction with Khaled and Frank’s GMC, and I will not go anywhere else. Clear and transparent communication and a true understanding of my “wants” and “needs” resulted in a timely and fiscally smart decision on my new vehicle. The transaction was absolutely seamless, and all details were handled by Khaled and the team. I have already personally recommended friends and family visit Khaled. He’s a true professional and has my trust and respect. Kudos to Khaled and the Frank’s GMC team for another job well done. I couldn’t be happier with my decision.
Krista V.
TOTOWA
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Sales Customer
My salesman, Mark Hanley, was great. He made everything go smoothly and quickly. Usually buying a new car can be painful, but Mark & the rest of the team made it very easy. This is my 2nd vehicle I purchased at Frank's GMC in the last 8 years, and I recommend them highly for their sales, service and overall great vehicles. I had a 2014 GMC terrain and now I am the proud owner of a 2024 Terrain.
Karen T.
BLOOMFIELD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! Until the next time we meet, take care!
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Confirmed Service Customer
Great no different than all the other times I’ve brought my truck there for service or repairs
Wilfred N.
UNOIN CITY
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Business Response
We're glad to hear you found our staff was friendly and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Frank’s GMC is a fantastic dealership. Everyone is extremely helpful, honest and friendly. I only have my car serviced there because they are efficient and reasonable. I would HIGHLY recommend Frank’s to anyone!
Norman K.
RAMSEY
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Service Dept had me in and out so fast and I forgot to tell them about a couple of concerns and they found the problems anyway and it is all resolved .
Lisa C.
WAYNE
Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Everything went fine except for the price. $90.00 for a oil change is kind of crazy. My next. Oil change might be done somewhere else
Randall A.
RUTHERFORD
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there! We're so happy we were able to help you out! Thank you again for choosing Frank's GMC and we hope to see you again.
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Confirmed Service Customer
Service was great. Javier was great. Definitely will keep coming back.
Juan R.
CLIFTON
Business Response
Wow, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Excellent customer service. Couldn’t be more happy than the amount of treatment and respect of the sales team and the owner also. Would definitely recommend this dealer to all. Thank you Frank, and Mark.
Rosario G.
PEQUANNOCK
Business Response
Hi, we are very happy we could provide you with a positive experience! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
This was my third purchase of a vehicle at Frank’s GMC. Frank and Mark were very helpful and accommodating during the entire process in my purchase of a 2024 GMC Terrain-Denali. My experience with Frank’s GMC over the years has been superb. I recommend Frank’s GMC to all my friends. Thank you for exceptional customer service!
Nicholas Z.
TOMS RIVER
Business Response
Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.
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Business Response
Hi, we are so pleased you enjoyed your visit to Frank's GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Always a pleasure! Every aspect of this dealership continues to provide an excellent experience!
Lisa R.
RUTHERFORD
Business Response
Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
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Confirmed Service Customer
Excellent customer service. Did the service and the car was ready when they said it would be.
Yolanda G.
RUTHERFORD
Business Response
Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!
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Confirmed Service Customer
Everyone is polite and friendly in the service area.
Joseph C.
EMERSON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Wonderful Experience - Professional Walk-Around - Ease of Paperwork
Guy M.
HALEDON
Business Response
Hi, thank you for the high star rating! We hope you have a great day!