216 Reviews Found
Business Response
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Confirmed Service Customer
The scheduling was easy, the truck was promised to be done by 3pm and was. Matt the service rep was very nice.
Carl L.
SECAUCUS
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for choosing Frank's GMC and we hope to see you again.
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Confirmed Service Customer
As always your service advisor Matt was a pleasure to deal with he kept me informed on the status of work being done while I was waiting for the routine service to be completed, also every staff member was pleasant and friendly when they passed by me it definitely feels like a family dealership , I always recommend your dealership to family and friends
Cheryl M.
NORTHVALE
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Very good and honest to customers would highly recommend to anyone who wants a new vehicle to go to Franks GMC.
John S.
CARLSTADT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank's GMC and we hope to see you again soon! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
The service is always great when I bring in my Chevy traverse never had a complaint. The guys are very great with explaining stuff and getting my truck on time.
Ely O.
PASSAIC
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Sales Customer
My Salesman gave me personalized service - came to my home to inspect vehicle and came again to deliver 2nd set of keys. very convenient. When I went to sign paperwork for lease. everything was prepared in advance and all I had to do is sign and pick up my new vehicle. unbelievable service - all within 24 hours! I love my new leased vehicle.
Carole C.
EAST RUTHERFORD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Courteous staff. When I arrived for my appointment, my vehicle was taken in immediately and the service was completed quickly.
Sharon L.
TOTOWA
Business Response
Wow, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
The salesperson I dealt with ( Kahled ) was courteous, professional and very Knowledgeable regarding my purchase of the GMC Canyon. Once explained the negotiation process went smoothly. His patience explaining the information system and mechanics of the vehicle to me was greatly appreciated. I would definitely recommend Franks GMC dealership to my family and friends especially the salesperson named Kahled.
Robert J.
NORTH HALEDON
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Great dealership excellent customer service! 1st time dealing with this dealership overall I’m very happy with everything.
Ryan R.
WESTWOOD
Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
I always have a good experience there, especially when I run into the sales person Khaled, he always explains everything takes his time with you does not rush you let you see the car take it for a ride if you like works numbers with you, Very friendly very makes you very comfortable at my job if there is a discussion on buying cars or leasing, I always send them to Franks, GMC, Lyndhurst and then I tell them to go to the salesman that I had for the second time. Excellent worker excellent salesman. I’m surprised he don’t manage and other staff are also good people there the service department, this is my fourth car with you guys GMC again nothing bad to say about anyone there, but I like to stick to the salesman that I have we got to know each other. Great guy above and beyond they’re lucky to have him.👍👍
Anthony S.
BAYONNE
Business Response
Wow, it's experiences like yours that really keep us motivated! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Sales Customer
Khaled was great, he was very informative and easy to work woth. We had experienced a few other dealerships and passed on them.
John L.
POMPTON LAKES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
Wonderful experience, Mark really made the experience great in getting a new vehicle. As well as the manager Greg. Thank you both!
Concettina M.
FAIRVIEW
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Everyone was friendly and courteous. The vehicle was taken in promptly and tge service was performed in a timely manner.
Douglas B.
EMERSON
Business Response
Hi there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Business Response
Hi there! We're so happy we were able to help you out! Thank you again for the great review!
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Confirmed Sales Customer
Overall, the purchase experience was very satisfactory and the staff very helpful and pleasant. Love the Terrain and would certainly encourage others to buy GMC.
Anthony D.
PARSIPPANY
Business Response
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we are so pleased you enjoyed your visit to Frank's GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
On time amazing service with super friendly staff.
Piotr S.
BROOKLYN
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Always a pleasure , on time, fast and great service and always very friendly
Don S.
LYNDHURST
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Confirmed Sales Customer
The whole process was quick and easy and they gave me the best deal. Khaled was extremely patient with me and helpful.
Jan K.
LYNDHURST
Business Response
Hi, thank you for the high star rating! We hope you have a great day!