262 Reviews Found
Confirmed Sales Customer
Sales person seemed knowledgeable and honest. Everyone seemed to want to help.
Jose M.
COLTS NECK
Business Response
Hi there! We're so happy we were able to help you out! We hope to see you soon!
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Confirmed Sales Customer
Greg and his entire team are friendly professional and knowledgeable! GMC customer for life!
William G.
HEWITT
Business Response
William Greer, thanks again for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Confirmed Sales Customer
Compared to other dealership experiences in the past, working with Frank's GMC and Nelson Cruz was a vast improvement. Their "non-pushy" and reasonable work with us were a welcome change. Assuming they keep those same standards that they displayed in all our future dealings, we will be a long term customer.
Doretta L.
DUMONT
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank's GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent experience great customer service from staff
Anthony C.
NEWARK
Business Response
Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's GMC!
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Business Response
Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I needed brakes on my car. It wound up that I only needed rear brakes. I was completely satisfied with the work that was done on my car.
Jesus S.
NORTH ARLINGTON
Business Response
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Frank's GMC
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Confirmed Service Customer
Great experience friendly and got the job done fast
Thomas C.
JERSEY CITY
Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
It was a no hassle experience with Mike Ventola !
Melissa P.
HASBROUCK HEIGHTS
Business Response
Hi, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I was able to drop my truck off after hours which was very convenient. Matt, who works at the front desk in service, called me a few times to keep me updated. My truck was done in within 2 days, which was awesome.
Holly S.
BLOOMFIELD
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope you have a great day!
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Confirmed Sales Customer
Khaled Mark and the Frank’s GMC team are a phenomenal group of professionals who made the experience a 5-star experience from start to finish. This is my family’s 5th vehicle transaction with Khaled and Frank’s GMC, and I will not go anywhere else. Clear and transparent communication and a true understanding of my “wants” and “needs” resulted in a timely and fiscally smart decision on my new vehicle. The transaction was absolutely seamless, and all details were handled by Khaled and the team. I have already personally recommended friends and family visit Khaled. He’s a true professional and has my trust and respect. Kudos to Khaled and the Frank’s GMC team for another job well done. I couldn’t be happier with my decision.
Krista V.
TOTOWA
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Confirmed Sales Customer
My salesman, Mark Hanley, was great. He made everything go smoothly and quickly. Usually buying a new car can be painful, but Mark & the rest of the team made it very easy. This is my 2nd vehicle I purchased at Frank's GMC in the last 8 years, and I recommend them highly for their sales, service and overall great vehicles. I had a 2014 GMC terrain and now I am the proud owner of a 2024 Terrain.
Karen T.
BLOOMFIELD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's GMC! Until the next time we meet, take care!
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Confirmed Service Customer
Great no different than all the other times I’ve brought my truck there for service or repairs
Wilfred N.
UNOIN CITY
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Business Response
We're glad to hear you found our staff was friendly and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Frank’s GMC is a fantastic dealership. Everyone is extremely helpful, honest and friendly. I only have my car serviced there because they are efficient and reasonable. I would HIGHLY recommend Frank’s to anyone!
Norman K.
RAMSEY
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Service Dept had me in and out so fast and I forgot to tell them about a couple of concerns and they found the problems anyway and it is all resolved .
Lisa C.
WAYNE
Business Response
Hi there, thank you for taking the time to leave a review for us at Frank's GMC. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Everything went fine except for the price. $90.00 for a oil change is kind of crazy. My next. Oil change might be done somewhere else
Randall A.
RUTHERFORD
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.